◆ MARITIME 5G CONNECTIVITY ◆

Activate Your UK Unlimited 5G eSIM

UK Unlimited 5G Business MBB Activation — Clase Connected Ltd

Before you begin. Allow approximately 10 minutes to complete this form. Have your billing address, vessel name (or vehicle registration), and your agreed package details to hand. You will be required to download both a copy of your completed form and a copy of the Terms & Conditions before you can submit. By submitting, you agree to the Clase Connected Mobile Network Services Terms and Conditions (March 2022) — read or download the full Terms & Conditions here.

SECTION 01

Subscriber Details

Who is the subscriber? The person or company taking out this 5G eSIM cellular contract. For corporate customers, also fill the company name in Section 02. For personal use, fill the personal name fields and leave Company Name blank.

New or Existing? Tick "Existing" only if you already hold an account number with Clase Connected.

Captain Jane Smith — Mr/Mrs/Captain — New account

Title *

First Name *

Surname *

Account Type *

New Existing

Clase Connected Account No.

SECTION 02

Billing Address

Required

Where invoices are sent. The first invoice covers your £50 ex VAT activation fee. UK customers will be invited to set up a GoCardless Direct Debit mandate to handle recurring monthly invoices automatically.

Use Business or House Name for either the registered company name (for corporate accounts) or your house name/number (for personal accounts).

Acme Marine Ltd · 12 High Street · Portsmouth · Hampshire · PO1 2AB · United Kingdom

Business or House Name *

Address Line 1 *

Address Line 2

Town or City *

County

Postcode *

Country *

SECTION 03

Delivery Address

Where any physical eSIM card or QR code documentation should be posted. For most installations the eSIM is issued and provisioned electronically by our technical team — no physical delivery is required — but we collect this address in case hardware needs to be sent.

Tick "Same as Billing Address" if the delivery address is identical to billing.

Same as Billing Address — copy details from Section 02

Business or House Name

Address Line 1

Address Line 2

Town or City

County

Postcode

Country

SECTION 04

Contact Details

At least one email and one mobile

Email Address 1 is where invoices, the activation QR code, and important service notices will be sent. Email Address 2 is a backup — useful if Email 1 is a personal account and the boat is operated by someone else.

At least one mobile is required so the airtime team can reach you about technical issues. Country code is selected separately — type the country name (e.g. "United Kingdom") in the dial code box and select to insert "+44".

Email Address 1 *

Email Address 2

Mobile Telephone 1 *

Mobile Telephone 2

Work Telephone

SECTION 05

Business & Vessel Information

Company VAT Number is only required if you are a VAT-registered business. It allows us to issue a VAT invoice correctly. Leave blank for personal accounts and for non-UK businesses outside the VAT system.

Boat Name or Vehicle Reg. Number identifies the asset the eSIM will be used on — typically the vessel name for marine customers, or vehicle registration for road/RV use.

Application type tells us whether this is leisure, commercial, or another use case. It affects support response priority for Peplink-managed installations.

VAT: GB123456789 · Boat: M/Y Sea Quest · Leisure

Company VAT Number

Boat Name or Vehicle Reg. Number *

Application Type *

Leisure Vessel Commercial Vessel Vehicle / Road Other

SECTION 06

Network & Plan

Select network, term and plan

UK Unlimited 5G Business MBB — truly unlimited data on a business-grade SIM, on your choice of UK network. All plans are 5G-ready (where coverage permits) and intended for fixed or mobile broadband deployment in commercial premises, vehicles or remote sites.

Pick your preferred network and commitment term. Indicative pricing: £52.00/month on 30-day rolling, £44.00/month on a 12-month contract, £42.00/month on a 24-month contract (all ex VAT, per SIM). Network choice may affect final pricing — confirmed by the airtime team before activation.

30-day rolling is the most flexible but most expensive. 12-month and 24-month commitments reduce the monthly fee and may include hardware bundling — speak to the airtime team for current incentives.

6.1Network — UK MNO coastal & nearshore coverage

EE — BT-owned (inherited from Orange & T-Mobile estate). Widest UK coastal 4G/5G footprint, with strong coverage across major UK marinas and harbours including the Solent, Channel approaches, Southampton, Portsmouth, Plymouth, Falmouth, east-coast and Welsh/Scottish cruising grounds. Default choice for vessels operating across multiple UK cruising areas. Vodafone — strong 5G presence across major UK marinas including the Solent, the Clyde, Belfast Lough and Cardiff Bay; well-established EU coastal-water roaming agreements, well-suited to vessels regularly crossing into French, Spanish and Mediterranean waters. O2 (Virgin Media O2) — competitive 4G/5G coverage across major UK ports and marinas including Portsmouth, Plymouth, Southampton and Falmouth, plus east-coast and Scottish marinas; benefits from Virgin Media backhaul in marinas with shore-side broadband. Three — highest UK 5G spectrum allocation, delivering fastest peak speeds where deployed (key marinas and harbour towns); coverage is patchier in remote coastal areas, so best for vessels berthed at established locations rather than long offshore passages.

6.2Commitment Term

Term	Inclusive Data	Monthly Fee (ex VAT)	Overage
30-day rolling	Unlimited UK 5G	£52.00	N/A — unlimited
12-month contract	Unlimited UK 5G	£44.00
24-month contract	Unlimited UK 5G	£42.00

6.3Number of SIMs / lines

Number of SIMs required

UK Unlimited 5G Business MBB SIMs provide truly unlimited data on the selected UK network, subject to that network's fair use and acceptable use policies. Coverage and 5G availability depend on the chosen network. Monthly pricing as shown above. Any activation/setup fees and early termination fees applicable to 12- and 24-month contracts will be confirmed by the airtime team and itemised on your first invoice. Monthly fees are subject to an annual CPI-linked price increase in line with UK MNO industry practice — see the Mobile Network Services T&Cs (March 2022), §9 (Amendment of Plans and Pricing), for details. All prices exclude VAT.

SECTION 07

Service Acknowledgements

All required

These acknowledgements confirm you understand the key commercial terms before you sign. They are not the full T&Cs — those are downloadable from the Agreement section at the bottom — but they cover the points most likely to surprise customers later.

Peplink licence renewal is mandatory for any vessel on Clase-managed cellular. It extends the warranty on your Peplink hardware and keeps your traffic management and reporting features active.

Tick each box to confirm you have read and accept the terms.

I understand that a one-time £50.00 ex VAT eSIM activation fee applies and will be invoiced before the eSIM is provisioned. I acknowledge the commitment term I have selected (30-day rolling, 12 months, or 24 months). For 12- and 24-month contracts I understand that early termination fees may apply if I cancel before the end of the term. 30-day rolling auto-renews until I cancel. I understand the plan provides unlimited UK data subject to the chosen network's fair use and acceptable use policies, and that excessive or non-business use may result in throttling or termination by the network operator. I understand a minimum of 7 days' notice is required to downgrade or suspend, taking effect from the first of the month following the current billing period. I understand that any change to my plan, suspension, or reactivation may be subject to a fee of up to £50.00 per SIM ex VAT (per MSA §6.3), and that a suspension period of more than 90 days may require a new SIM to be issued. I acknowledge that active Peplink licences are mandatory for vessels subscribing to Clase Connected airtime services, and that by signing this agreement I also agree to the mandatory renewal of those licences (which extends the warranty on the Peplink equipment). I understand that UK address holders with a UK bank account are required to pay monthly invoices through GoCardless Direct Debit. The mandate will be set up after the first invoice is issued.

Agreement & Signature

By signing below you confirm that you have read, understand and accept the Clase Connected Ltd Mobile Network Services Terms & Conditions (March 2022) and the operator-specific Fair Use Policies that govern your selected UK network, and that you have full right, power and authority to enter into this Agreement.

Clase Connected Ltd — Mobile Network Services T&Cs (March 2022) and UK MNO Fair Use Policies

This Agreement is between the Customer (you) and Clase Connected Ltd ("the Company"), a company incorporated in England and Wales (Company No. 3074862). By signing this activation form you confirm that you have read, understand and agree to be bound by the Mobile Network Services Terms & Conditions and the network-specific Fair Use Policies summarised below. The full T&Cs are downloadable as a standalone document via the button beneath this scroll-box.

Definitions — key terms

"Mobile Network Services" means airtime, SMS, MMS and/or mobile data provided by means of the Systems offered by the Company. "Equipment" means the approved router and/or SIM Card connected to the System. "Service Operator" means the mobile network operator (EE, Vodafone, O2 or Three) supplying the underlying network. "MVNO" means Mobile Virtual Network Operator. "General Conditions" means the general conditions of entitlement set by Ofcom under section 45 of the Communications Act 2003.

1. Connection to the System and Provision of the Mobile Network Service

The Company will use reasonable endeavours to connect and maintain the Equipment to the System, subject to the geographical coverage of the System and other limiting factors outside the Company's control. The Company may, at its absolute discretion, transfer the Customer to another Service Operator at no additional cost, with fourteen (14) days' written notice wherever practicable. Service depends on the availability of the Systems which may be adversely affected by physical features, atmospheric conditions and other interference, and the Systems may fail or require maintenance without notice. The Company bears no liability for any services provided by an overseas network, third-party provider or premium-rate provider.

2. Obligations of the Customer

The Customer undertakes (a) not to use the System for any unlawful, immoral or improper purpose including unauthorised SIM gateways; (b) to comply with reasonable instructions from the Company and use only approved Equipment; (c) not to reverse charges on any call; (d) not to act in a way which may injure persons, property or the System or impair the quality of the Service; (e) not to be involved in any fraud, illegal or immoral activity in connection with the Service. The Customer must promptly advise the Company by phone and in writing of any loss or theft of Equipment. The Company will accept and act on instructions from the Customer regardless of authority unless levels of authorisation have been pre-advised in writing.

3. Fraud and Security

The Customer must keep usernames, passwords and PINs confidential and used only by authorised users, and must inform the Company immediately of any suspected unauthorised disclosure. The Service is not guaranteed to be secure. The Company has no control over Customer equipment configuration, voicemail security or feature services enabled. The Company is not responsible for any charges resulting from fraudulent or unauthorised use of the Equipment or Service by the Customer, its End Users or any third parties, and the Customer agrees to pay all such additional charges.

4. Service Schedule — Maintenance, Packet Loss & Latency

The Company may interrupt the Service for scheduled or emergency maintenance, giving a minimum of 5 Business Days' advance notice where possible. Scheduled and emergency Maintenance Events will each not exceed 3 hours in any calendar month. The Company's packet-success target is ≥99% successful delivery between Service Provider POPs, and the latency target is 50ms or less round-trip between such POPs, both measured by 50 100-byte pings every 15 minutes averaged daily and monthly.

5. eSIM / MVNO Service Levels

The Company aims to offer the Service continuous and fault-free, with an overall MVNO service availability target of 99.9% measured annually (excluding previously notified suspensions). The Service may be suspended for updates, maintenance, repairs, third-party supplier suspensions, regulatory order, emergency, suspected security breach, or violation of the Acceptable Use Policy. Where possible, 24 hours' notice will be given. The Company may immediately suspend service without liability for breach of acceptable use, fraud, regulatory order, or to protect network integrity.

6. Termination and Suspension

The Company may suspend the Mobile Network Service without liability if the Customer does anything which may jeopardise its operation, or uses it for illegal purposes (including unauthorised Gateways). Following disconnection or Barring, the Customer remains liable for all outstanding Charges. The Company may charge a fee of up to £50.00 per SIM card for disconnection or reconnection. No credit is given for the post-termination part of a month's access charges.

7. Charges — cost-plus and artificially inflated traffic

The Company reserves the right to pass on to the Customer, on a cost-plus basis adding 15%, any charges levied by the Service Provider arising from the Customer's or its End Users' actions. The Customer shall pay all charges relating to artificially inflated traffic (including unauthorised gateways or devices producing disproportionately high voice, SMS or data consumption) regardless of any "unlimited" allowance.

7.3 Annual price increase — UK MNO pass-through

The Customer acknowledges that monthly recurring charges for UK Mobile Network Services are subject to an annual price increase applied by the underlying UK Mobile Network Operator (EE, Vodafone, O2/Virgin Media O2, or Three) to all customers on its network. Such increases are an industry-wide standard practice and are typically applied in March or April each year. In accordance with Ofcom's mid-contract price-rise rules effective 17 January 2025, increases on new contracts are expressed as a fixed pounds-and-pence amount per month (rather than the previous CPI- or RPI-linked percentage uplift used historically). The Company will pass through any such increase to the Customer at the level applied by the underlying MNO, plus the 15% margin set out in §7.1, by giving the Customer not less than 30 days' written notice in accordance with §9. The Customer's continued use of the Mobile Network Services following such notice constitutes acceptance of the revised charges. The Customer's right to object to amendments under §9.3 is preserved.

8. Contracts — 30-day Rolling vs Annual

Monthly Rolling Contracts continue indefinitely until the Company receives written 30 days' notice to cease. Annual Contracts (including the 12-month and 24-month commitment terms offered for UK Unlimited 5G Business MBB) require 30 days' notice of cessation: if the Company receives notice to cease part-way through the contracted term, no refund will be paid and the remaining months of service will be lost. The Company will contact the Customer between the 10th and 11th month of an annual contract to confirm requirements for the coming year. If the Customer requests the service to continue in writing this constitutes a rolling annual contract. SIMs are only valid for the term of the ongoing contract; any break in contract will require a new SIM to be allocated.

9. Amendment of Plans and Pricing

Terms and standard prices may be amended by the Company on thirty (30) days' written notice (which may be by email). Continued use of the Service more than 30 days after notification constitutes acceptance. If the Customer objects in writing within 10 days, the Company has 15 days to either withdraw the amendment or terminate the Agreement and the Service.

UK MNO Fair Use Policies — Maritime context

All "unlimited" plans on UK networks are subject to the underlying Service Operator's Fair Use Policy ("FUP"). The Company passes the operator's FUP through to the Customer as a condition of the activation. Material points relevant to maritime customers:

Domestic UK use: Unlimited data is for normal business use within UK national territory and territorial waters (12 nautical miles from baseline). Persistent extreme usage (typically >1 TB / month sustained) or use that is determined by the operator to be non-personal/business may be throttled, capped, or terminated at the operator's sole discretion.
EU / EEA roaming: Subject to operator-specific "roam-like-at-home" allowances. Each MNO sets a monthly fair-use cap (typically EE 50 GB, Vodafone 25 GB, O2 25 GB, Three 12–20 GB) above which surcharges apply (typically £3–£6 per GB). Caps are reset monthly and apply per SIM. These figures are indicative and change frequently — the operator's current FUP at time of use governs.
Outside EU / EEA roaming: Generally not included in UK unlimited plans. Where available, charged on a pay-as-you-go basis at the operator's standard out-of-zone roaming rates, which can be very high (commonly £5–£15 per MB). For routine offshore or international maritime use the Customer should consider a dedicated maritime cellular plan (GlobalYacht 5G), Iridium Certus, or Starlink Maritime instead.
Maritime satellite roaming: Not covered by UK domestic plans. UK MBB SIMs will not function offshore beyond cellular shore-range (typically 5–15 nautical miles depending on antenna and shore tower elevation) and will not roam onto maritime satellite networks.
Tethering, hotspot & routing: UK MNOs permit tethering and Peplink router use on business unlimited plans, but extreme aggregated usage across multiple devices behind a router may trigger FUP review. Permanent always-on backhaul use (e.g. as a primary site connection rather than mobile broadband) may be flagged.
P2P, server hosting, VPN bulk traffic: Some operators restrict peer-to-peer traffic and inbound server hosting. VPN passthrough is normally allowed for business use but high-volume VPN tunneling may attract scrutiny.

The Customer agrees that throttling, surcharging or termination imposed by the underlying MNO under its FUP is outside the Company's control and is not a Service failure for which the Company is liable. The Company will use reasonable endeavours to advise the Customer of imminent FUP enforcement where the operator notifies the Company in advance.

Peplink licence & warranty

Active Peplink licences are mandatory for any vessel or site subscribing to Clase Connected airtime services. By signing this agreement you agree to the mandatory renewal of Peplink licences, which also extends the warranty on your Peplink equipment.

Electronic signature & records

You acknowledge that your typed signature, the act of submitting this form, and the records produced therefrom constitute valid electronic signatures and electronic records under the UK Electronic Communications Act 2000, the EU eIDAS Regulation, and (where applicable) the U.S. E-SIGN Act and UETA, and are legally binding to the same extent as a wet-ink signature.

Governing law

This Agreement is governed by the laws of England and Wales. Notices to the Company: Clase Connected Ltd, 2 Mornington Place, Waterberry Drive, Waterlooville, Hampshire PO7 7XX, United Kingdom — or by email to [email protected].

A complete copy of the Clase Connected Mobile Network Services Terms & Conditions (March 2022) and the current UK MNO Fair Use Policies referenced above is available at www.claseconnected.com/airtime. The full T&Cs are downloadable below as a standalone document.

Signature (type your full legal name)

Signing in capacity of

Date

Complete all required fields, download your copy, then check the four boxes above.

Submission gate

Form complete Copy downloaded T&Cs downloaded Consent given Signed

Activation received.

Thank you. Your 5G eSIM cellular activation has been submitted to our airtime team. You will receive a confirmation email shortly, followed by an invoice for the activation fee. Your eSIM will be provisioned once the fee has been paid in full.

Reference: —

Need to reach us? [email protected] · +44 (0) 2392 247920

◆ READY TO GET CONNECTED ◆

Let’s Get You Online

Speak to a certified maritime connectivity specialist. We’ll size the right plan for your vessel and have you online often within the same day.

CALL US +44 (0) 2392 247 920

◆ CLASE CONNECTED T&Cs ◆

◆ CLASE CONNECTED PRIVACY POLICY ◆